Contact Us
Our dedicated customer support team is available to assist with all enquiries related to your gaming experience. We maintain multiple communication channels to ensure prompt resolution of your concerns whilst adhering to UK Gambling Commission regulations and responsible gaming standards.
Customer Support Channels
We provide comprehensive support through various communication methods designed to meet your specific needs. Our trained representatives handle account queries, technical issues, payment concerns, and responsible gaming support with professional expertise.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 24 hours |
| Telephone | Daily 9:00-21:00 GMT | Immediate |
For immediate assistance, utilise our live chat feature accessible through your account dashboard. Email enquiries should be directed to [email protected] with detailed descriptions of your concern. Telephone support is available at +44 20 7946 0958 during operational hours.
- Prepare your account details before contacting support
- Clearly describe your issue or enquiry
- Provide relevant screenshots or documentation when applicable
Last updated: January 28, 2026